We strive to make the highest quality products possible. Even still, life happens, accidents happen, and the flow state definitely happens.
The Reforged Division is a garment refurbishing service we provide for free or at a reasonable cost in order to keep your favorite garments going strong and looking good for as long as possible.
How It Works:
We're happy to look at any Sacred Geometrix garment that needs repair to see if it's something that we can fix.
Can My Garment Be Reforged?
The easiest way is to send us some images via email for us to take a look.
You can also call and tell us what needs to be fixed along with the garment style.
How Much It Costs:
For most simple repairs, we can provide this service free of charge. We just ask that you cover the cost for shipping.
For garments requiring a more thorough repair job, we charge a reasonable fee that will always be provided up front, before we conduct the repair.
How To Get Started:
Please email or call to speak with a customer service representative today to initiate a garment becoming Reforged. We'd be happy to help you.
By Email: reforged@sacredgeometrix.com
By Phone: Contact Us
FAQ's:
How will I know if my garment can be repaired?
We will have to look at your garment to make an assessment. Sometimes garments have been handled with care for years, but if they have a large hole in the front panel it may be unrepairable. Other garments have a seemingly unrepairable hood, but the whole thing can be easily removed and a new one installed.
It will ultimately just come down to the nature of the damages, but we're always happy to take a look and see if we can fix your garment.
How long will the repair take?
1-2 weeks is our typical turn around for most repairs. This is determined on a case by case basis, and dependent on material and hardware availability.
What should I expect my repaired garment to look like?
We can almost always match your original garments stylings, but in the case we can not we will try to match it as best as possible. In the case we do not have an exact color match available, you will be sent an image via email with the purposed color swatch next to your garment so you always get the final say.
Is my garment's damages covered under the Strong Seams Guarantee?
For all guarantee claims please head over to The Strong Seams Guarantee Page.
Questions? Need Help?
Contact Us:
Phone: Contact Us
General support: support@sacredgeometrix.com
Repairing a Garment at The Reforged Division: reforged@sacredgeometrix.com
Starting a Claim at The Strong Seams Guarantee: strongseams@sacredgeometrix.com