How can we help?

FAQ's

Our Fabrics

What is Interlock Fabric?

Interlock is a thick Jersey knit fabric. Due to the process of how the cotton yarns are weaved, they 'interlock' together and provide a great 2 way stretch, strength and durability.

Are your garments pre-shrunk?

No. Our garments will shrink 3-5% after laundered.

Sizing and Fitting

I'm in between sizes, what do you recommend?

If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

I like a looser fit, should I size up?

Yes. Because our dresses are designed to be form fitting in the chest and waist, if you prefer a looser feeling we would suggest sizing up a size or two.

My measurements indicate two different sizes, what size should I pick?

Women: If your measurements for bust/chest and waist correspond to two different suggested sizes, order the size indicated by your bust measurement.

Men: Chest is usually the best size predictor for menswear. However, if your waist measurement is larger, order the size indicated by your waist.

Garment Repairs

My garment needs some TLC, can you repair it?

Life's adventures can be demanding.  The Reforged Division is here to fix and repair your favorite garments.

The Reforged Division

How much will it cost to reforge my garment?

We don't charge for simple repairs, but for garments requiring a more thorough servicing, we charge a reasonable fee that will be provided to you upfront, before we conduct any repairs.

Discounts & Sales

Do you offer coupon codes for large orders?

For purchases for over $500 we can give you a special coupon code for 10% off. Request a coupon here

Do you have regular sales?

Our main sale events of the year: Earth Day and Black Friday/ Cyber Monday.

Customs & The GEO Modulators

Can you make me a custom fabric for a GEO Modulator?

Not at this time.

Can I pay extra for a custom Screen Print Design?

Currently we are not able to offer custom screen print designs.

Can I pay extra for a custom Ink Color?

Yes, if we can create your desired color by blending ink colors we have currently in stock. We charge an additional $15 for this service. Please Contact Us and let us know what color you would like and we can send you an invoice via Pay-pal or Venmo.

Can I pay extra to have the garment tailor fit?

We do not offer alterations to our patterns.

I accidentally chose the wrong selection, can I change it?

It's possible only if we haven't already started your order. Contact us immediately if you believe you have incorrectly made a selection.

Is it possible to customize even more than what my GEO Modulator offers?

If the nature of your inquires are not answered from the above questions - please reach out to us at connect@sacredgeometrix.com

Returns

What is your Return Policy?

We have a 30-day policy for returns and exchanges.  The 30 day window begins upon the date of package delivery.

To be eligible for a Return or an Exchange:

  • Post marked within 30 days since package was originally delivered.
  • Garment must be in the same condition that you received it.
What is your Exchange Policy?

30 days to make an exchange free of charge.

If your size or color is different then expected we will email you a printable pre-paid shipping label free of charge for the exchange. (Limit: 1 per order. If your order includes multiple garments being exchanged, please include all exchanges in one package.)

Exchanges can be made through your account page, by email, or by phone. Upon acceptance of your request, you will be sent an email with a printable pre-paid shipping label for your return package.

Once we receive your package, we'll fulfill your requested exchange and ship it back to you.  You will receive a shipping and tracking notification via email. 

Shipping

Why hasn't my order shipped yet?

All of our garments are made to order, as we receive them. We will get to your order as soon as we finish the orders before you. If there is an issue that is beyond our normal window of order fulfillment of 1-2 weeks we will notify you.

How long will it take for my order to be made?

Typical Order Fulfillment is 1-2 Weeks. Depending on the time of year, if we are taking longer than usual to complete orders we will reach out to let you know.

Have More Questions?

Please visit our Help Center if your question was not answered above.